crazy117 | Papashi bez vrednyh privychek 2011 D HDrip x264 1400MB mkv | Rap Rock

Free Download via GFXOcean

GFXSEA » Tutorials » Lynda - Delivering Bad News to a Customer

Lynda - Delivering Bad News to a Customer

Category: Tutorials
Lynda - Delivering Bad News to a Customer
Lynda - Delivering Bad News to a Customer
Lynda - Delivering Bad News to a Customer
Size: 343 MB | Duration: 0h 48m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Beginner | Language: English

"Lynda - Delivering Bad News to a Customer"

HI-SPEED DOWNLOAD
Free 300 GB with Full DSL-Broadband Speed!



Customer service is about providing the best experience to a customer-yet, a lot of the time customer service reps find that their hands are tied, and that what the customer wants is not something the rep can deliver. How can CSRs work to keep the relationship with the company strong and intact? This course outlines a simple four-step approach that can be used in variety of customer service settings. Learn about communication styles, methods, and approaches that can be applied to challenging situations like delivering bad news, handling concerns, and more.
Topics include:
* Communicating clearly
* Acknowledging the customer's concerns
* Being open to additional questions
* Offering alternatives
* Reviewing customer service policies
* Communicating on the phone or via email
* Interacting with customers in person
Download link :
(If you need these, buy and download immediately before they are delete)
Links are Interchangeable - Single Extraction - Premium is support resumable

Lynda - Delivering Bad News to a Customer


14 Days Free Access to USENET
Free 300 GB with 10 GB High-Speed



Tags: Lynda, Delivering, News, Customer

Lynda - Delivering Bad News to a Customer(lynda---delivering-bad-news-to-a-customer.torrent .rar .zip) Fast Download via Rapidshare Extabit Megaupload, Lynda - Delivering Bad News to a Customer Torrents and Emule Download or anything related.
Author: sddd